At bg345, we believe gaming should be a source of enjoyment – not stress or hardship. Responsible gaming is a core part of our platform, which is why we provide multiple free tools and resources to help users set their own limits.
Responsible gaming means keeping gaming in its proper place – as a form of entertainment, not the centre of your life. bg345At -, we welcome every user to play and have fun, but we also want to make it clear that gaming has its limits — and staying within those limits is the smart thing to do.
Online gaming is growing rapidly in Bangladesh. From cricket betting to casino games, millions of people enjoy it as entertainment every day. But the fun turns into a problem when it goes beyond control. bg345's responsible gaming policy comes down to one simple idea — play, but know your limits.
Responsible gaming rests on three core principles. First, gaming should always be a form of entertainment, never a source of income. Second, only play with money you can afford to lose without it affecting your daily life. Third, set time and spending limits before you start playing — and stick to them.
Bg345 encourages every user to play with these three principles in mind. Our platform offers several tools to help you stay within your limits — all completely free to use and available to activate at any time.
Keep in mind: Losses are a normal part of gaming. The real danger is chasing those losses with bigger and bigger bets. Break free from that cycle.
Gaming addiction does not happen overnight — it builds gradually. If you notice the signs below, it may mean your gaming is getting out of control.
You set a monthly gaming budget, but you keep exceeding it. You are using money meant for rent, groceries, or savings on gaming.
You sat down planning to play for an hour, but before you knew it, four or five hours had passed. Family or friends are starting to notice your absence.
After a loss, you find yourself thinking "just a bit more and I'll recover" — and end up betting even more. Once you're caught in that cycle, it's hard to break out.
Feeling restless, angry, or low when you can't play. Experiencing guilt or shame after playing, yet finding yourself unable to stop.
Gaming is affecting your focus at work, cutting into time with family, and leading you to hide the truth from others.
You no longer get the same enjoyment you used to, so you keep raising your bet size to chase that feeling. This is a clear sign of addiction.
Important: If you recognise two or more of the signs above in yourself, reach out to the bg345 support team or speak with a professional. Asking for help is not a sign of weakness — it takes courage.
Answer the following questions honestly in your mind. There's no judgment here, no test – just be truthful with yourself.
Do you hide how much you're spending on gaming from your family or people close to you?
Do you often feel like you want to stop gaming but can't?
Have you ever found yourself betting more after a loss, thinking you'd win it back this time?
Have you taken on debt or used money meant for household expenses because of gaming?
Have you ever skipped work, family, or social responsibilities to spend time gaming?
Do you feel irritable or uncomfortable when you're away from gaming?
If you answered "Yes" to more than three questions, it may be time to reassess your gaming habits. Use bg345's self-exclusion or deposit limit tools, or reach out to our support team.
Bg345's deposit limit tool lets you decide the maximum amount you can deposit within a given period. Once a limit is set, it applies automatically.
Go to Responsible Gaming settings in your account to set limits. If you need help, our live chat team is ready to assist.
Tip: bg345 recommends that new users set a monthly limit right from the start. It's a simple way to keep gaming fun and within your comfort zone.
It is easy to lose track of time while gaming — that is a common experience. bg345's session timer offers a simple solution to this problem.
The session timer can be turned on or off at any time from Account Settings. However, bg345 strongly recommends using this feature, especially if you find it easy to lose track of time.
Sometimes taking a break is the best decision you can make. bg345's self-exclusion tool lets you step away from the platform entirely for a set period.
The steps below explain exactly how the self-exclusion process works.
Request self-exclusion via live chat or by emailing support@bg345.best. You can also do this directly from your Account Settings.
Choose your preferred duration – 1 day, 1 week, 1 month, 3 months, 6 months, or permanent exclusion.
Your account will be deactivated as soon as the request is received. Marketing emails will also be suspended during this period.
You'll be notified by email when the period ends. To reactivate your account, you'll need to contact support.
Please note: If you attempt to open a new account during your self-exclusion period, bg345 will detect and block it. No bonuses or promotions will apply while self-exclusion is active.
Bg345 strictly prohibits anyone under 18 from using the platform. Beyond technology, the active involvement of families plays an equally important role.
Bg345's technology team automatically detects unusual activity that may indicate underage gaming. If anything is flagged, the account will be temporarily suspended pending investigation.
If gaming is becoming a problem, don't face it alone – reach out for help. Asking for support takes courage, and bg345 is always here for you.
bg345's Commitment: If you reach out to us for help, we'll assist you without pressure or judgment. Conversations with our support team are completely confidential.
Every protection tool we offer is free and easy to access
Set your own daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately. Increasing one requires a 24-hour waiting period.
Decide how long you'll play before you start. You'll be automatically logged out when the time is up, with a reality-check pop-up every 30 minutes.
From a single day to permanent exclusion — step away from the platform whenever you need to. Takes effect immediately.
A summary of your time spent and wins and losses is displayed on screen at set intervals. See an honest picture of your gaming session for yourself.
You can view your full betting history, transactions, and session data at any time. Transparency is the first step toward protection.
For any questions or help with responsible gaming, our Bangla live chat team is ready to respond right away.
These principles guide every decision we make.
Age verification is a non-negotiable policy at bg345. No exceptions, no compromises.
Bg345 never sends advertisements or messages designed to encourage excessive play.
Every protection tool — from deposit limits to self-exclusion — is free and easy to access.
Honest information about winning odds, game RTP, and risk is always available.
These simple habits will keep gaming where it belongs — a source of enjoyment.
Secure yourself in just a few minutes
Log in to your account on the bg345 website or app.
Click the profile icon in the top right corner and open the "Responsible Gaming" menu.
Choose what you need – a deposit limit, session timer, or self-exclusion.
Enter your preferred limit – a BDT amount for a deposit limit, or a duration for a timer.
Click the "Set" button. Changes take effect immediately when lowering a limit.
Let gaming be a source of fun. Play in a safe environment on bg345, set your own limits, and get help whenever you need it.
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